How are shipping charges calculated?
Shipping and handling is calculated based on the total shipping weight of your order.
Shipping is currently not available for international countries unless it is to an APO address.
Where does Shea Butter come from?
Shea Butter is produced from the edible nut of the fruit from the Karite tree. The Karite tree is grown in Ghana and other parts of West Africa. It produces tiny, almond-like fruit from which Shea Butter is extracted. The tree itself is not cultivated and takes 40 to 50 years to mature.
How does Shea Butter look?
The texture of Raw Shea Butter is very smooth and soft. It will melt once it comes into contact with body heat. Whipped Shea Butter has a very light texture compared to Raw Shea Butter. I often compare it to butter and sugar that has been creamed or even whipped mashed potatoes! Shea Butter should either be a very light tan or ivory color or pale yellow. Shea Butter that is bright yellow is not 100% Shea Butter. Bright yellow Shea Butter has been mixed with other additives which destroys the natural properties of Shea Butter.
What is the shelf life of Shea Butter?
The lifespan of Shea Butter is approximately 15 months. After this time, the healing properties are diminished and it is merely a moisturizer. Just to be clear, there is absolutely nothing wrong with Shea Butter as a moisturizer. It is natural and natural is always best when it comes to skin and hair care!
Where/How should Shea Butter be stored?
Shea Butter is best when stored in a cool, dry place (room temperature is fine). There is no need to keep Shea Butter in the refrigerator. If Shea Butter is stored in extreme conditions of heat, it will melt. Once the temperature has normalized, the Shea Butter will harden.
I am in the military. Do you ship to APO addresses?
Yes! I definitely ship to APO addresses! The APO AE option is only available when using Google Checkout. If for some reason you have an issue with google checkout, please email your order to firstname.lastname@example.org.
Do you offer local pickup?
Local pickup is available during certain times and in certain areas. Please email first, to see if local pickup is available prior to placing your order. A local pickup charge of $2 will be added to your order.