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Terms & Conditions

PAYMENT METHODS

Naturel Lyfe Essentials accepts credit card payments through Paypal and Google Checkout.

A payment can be processed via Paypal or Google Checkout without an account at either company.

We also accept payment via Money Order or Personal Check.

When paying by money or check, you must provide your driver’s license or state id number and a valid telephone number. If these items are not provided, your payment cannot be processed. Please allow up to 10 business days for a check or money order payment to clear. Once the payment has cleared, your order will be processed.

Make all payments out and mail to the following address:

Naturel Lyfe Essentials
P.O. Box 1334
Stockbridge, GA 30281


(Please include your order number on your check or money order.)

NOTE: If payment made by check or money order does not clear, you authorize Naturel Lyfe Essentials to charge you a $35 fee. No further orders will be processed until that fee is collected. If a fee is assessed, check or money order will no longer be an acceptable form of payment for future orders. Payment will have to be submitted via Paypal or Google Checkout.


SHIPPING & DELIVERY

Naturel Lyfe Essentials ships to the United States, U.S. territories and some International locations at this time. Naturel Lyfe Essentials is not responsible for any additional fees incurred at the time of pickup for international shipments. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. All orders will be shipped via USPS with delivery confirmation included. Shipping charges are based on the location and total package weight.

All products are made fresh to order and will ship within 4 business days after receipt of a cleared payment. You will be notified of out of stock merchandise as soon as possible.

Naturel Lyfe is based in Georgia. During the spring and summer seasons, please make sure you are available to retrieve your order as soon as it is delivered or have your order shipped to a location where someone will be able to pick it up immediately. Items are sensitive to the heat and may melt if left outside. Naturel Lyfe is not responsible for items that are damaged from the heat.


RETURN POLICY

It is the goal of Naturel Lyfe Essentials to make sure that each customer is happy and satisfied with their purchase. Due to the personal nature of these products, returns cannot be accepted and all sales are considered final. If merchandise is damaged, defective or faulty, NLE will work with you to provide a mutually beneficial solution. Please notify us of an issue within 5 business days of the delivery date of your order. No product can be returned without the written consent of Naturel Lyfe Essentials.


LIMITATION OF LIABILITY

In the event of a defect in material or workmanship, Naturel Lyfe Essentials will replace the goods or refund the purchase price for merchandise at the sole discretion of Naturel Lyfe Essentials, provided that a written claim is received via e-mail or postal mail within 5 days of the delivery date. Naturel Lyfe Essentials liability shall not in any event exceed the cost of furnishing a replacement for the defective product. In no event will Naturel Lyfe Essentials be liable for direct, indirect, or consequential damages for damage, injury, loss of use, and/or loss of profit resulting from the use or misuse of any product purchased from Naturel Lyfe Essentials. Since some states do not allow the exclusion of limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permissible by law. Under no circumstances shall naturellyfe.com/nlessentials.com or any other party involved in the creating, producing and distribution of naturellyfe.com/nlessentials.com be liable for any direct, indirect, incidental, special or consequential damages that result for the use of or inability to use naturellyfe.com/nlessentials.com, including but not limited to omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to naturellyfe.com/nlessentials.com records, programs or services. Users hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through naturellyfe.com/nlessentials.com.
Last Updated: 23 Feb 2017 07:20:45 PST home  |  about  |  terms  |  contact
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